Privacy Policy

Privacy Policy – Elevate Neurofeedback LLC, doing business as Soulfully Anchored

Last Updated: 2/20/2026

At Elevate Neurofeedback LLC, (dba: Soulfully Anchored), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our products, services, and community on Podia.

By using our services, you consent to the practices described here.

1. Information We Collect

When you access our site, membership, courses, or community, we may collect:

Personal Information: Name, email address, billing information, account login details.
Community Information: Posts, comments, interactions within the membership community.
Payment Information: Payment details processed via Stripe. We do not store full credit card numbers; Stripe handles payment security.
Usage Data: Pages visited, products accessed, analytics collected via Podia.

2. How We Use Your Information

We use your information to:

Provide and manage your membership and access to courses
Deliver community updates and notifications
Process payments and manage billing
Improve our products and services
Respond to questions or support requests

We do not sell your personal information to third parties.

3. Third-Party Services

We use trusted third-party services to provide our offerings:

Podia – Hosts content, membership, and community
Stripe – Processes payments securely
Email/Newsletter providers (if applicable) – Send updates and content

These services may have their own privacy practices. By using our services, you acknowledge they may process your data on our behalf.

4. Cookies and Tracking

We may use cookies or tracking tools to:

Analyze usage patterns
Improve our website experience
Track marketing or analytics performance

You can disable cookies in your browser settings, but some features may not work correctly if you do.

5. Your Rights

For US and California Residents (CCPA):

You have the right to:

Request access to the personal information we collect
Request deletion of your personal information
Opt-out of the sale of personal information (we do not sell data)

To exercise these rights, please contact us at andrea@thesoulfullyanchored.com

For All Users:

You can unsubscribe from emails or community notifications at any time.
You can update your account information in your profile settings.

6. How We Protect Your Information

Personal information is stored securely via Podia and Stripe.
We follow reasonable administrative, technical, and physical safeguards to protect your data.
No system is 100% secure; by using our services, you acknowledge there is always some inherent risk.

7. Data Retention

We retain personal information as long as you are an active member.
If you cancel your membership, we may retain certain information for legal, tax, or accounting purposes.

8. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect personal information from children under 13.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected with a new “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Email: andrea@thesoulfullyanchored.com
Business Name: Elevate Neurofeedback LLC, doing business as Soulfully Anchored